In 2002, Maxim co-founded LifeLine EMS in Los Angeles County with only a six-person staff and two ambulances. In the early years, Maxim – a newly licensed emergency medical technician – frequently responded to calls himself, handled late-night dispatching, and implemented marketing efforts highlighting LifeLine’s mission: serving and protecting the community in emergencies.
Danielle joined LifeLine EMS in early 2022, relocating from the East Coast. From Boston, Danielle came to LifeLine as a dynamic executive with progressive leadership experience in developing and implementing advanced EMS strategies on a local, national and international level. Since choosing EMS as a second career in 2007, Danielle has delivered success across program development, education/training, communication, marketing, talent management, strategic partnerships, growth/scale and community engagement. A true change agent, skilled at forging lasting professional relationships critical for converting challenges to opportunities and successes.
Recognized as a decisive leader with a deep understanding of business priorities and a unique ability to combine strategy development and thought leadership with implementation and operational execution. Credentialed as an instructor and coordinator of more than ten internationally recognized certification courses including serving as an American Heart Association Community Training Site Coordinator.
Currently an affiliate faculty member for the NAEMT course, Prehospital Trauma Life Support (PHTLS) and TECC. Danielle has held previous positions including; Director of Pro EMS Center for MEDICS, Vice President Strategic Initiatives and Performance Improvement, and Chief Strategy Officer. Her most favorite and meaningful role is that of a Paramedic. Danielle continues to consult nationally as an expert in the Tactical Medicine space and currently serves as the Chair of the California Ambulance Association Education Committee and on the Board for the Southern California Ambulance Association.
Brendan began his relationship with LifeLine EMS as a consultant in 2019, and most recently joined as the Chief Revenue Officer in early 2022. Brendan is an accomplished, results driven, established and progressive executive with versatile experience in revenue, billing operations, technology and strategy. A trusted partner and advisor to the CEO and executive leadership team providing transformational leadership, change management and strategic guidance. He is an expert in EMS revenue cycle management, data analysis/reporting, and complex problem solving. Brendan is a strong leader and collaborative communicator with a passion for identifying complex problems and developing sustainable and scalable solutions while guiding the organization through complex transformations. Brendan's EMS experience began in Philadelphia as an EMT, that experience and training along with his advanced degrees in computer science shaped the unique landscape for innovation and excellence that he brings to the industry. Leading and influencing the revenue cycle at LifeLine EMS, Brendan's ability for data analytics and reporting allows the team to see what we measure, therefore managing it more appropriately. Brendan's love for baseball has motivated him to attend games at all but 4 US ballfields.
Matthew joined the Lifeline EMS team in 2008. With over 20 years of experience as an auditor and a bookkeeper, he has grown into his current role as VP of Finance. Matthew works directly with the CEO and ownership, providing financial reports and business analysis. He promotes active interdepartmental teamwork and believes in continuing education as a means to grow - not just the individual, but the company as a whole.
Matthew, A.K.A. Matt, A.K.A. Mateo, enjoys the business of solving problems and is always happy to help his fellow team members with any challenges they meet. In his free time, you can find him rooting for the Los Angeles Dodgers, playing double-bogey golf, and composing silly songs about his friends at get-togethers.
Teena began her career at LifeLine EMS in 2016 as a Critical Care Transport RN. Prior to transport, Teena worked as a Critical Care RN for 11 years with experience in rapid response, hospice, and clinical education. In 2018, Teena became Director of Quality Assurance and Critical Care Coordinator for LifeLine. During her time at LifeLine, Teena earned her BSN and MSN, currently pending her CCRN certification. In these roles, Teena assisted in the growth and expansion of the Critical Care Program as well as ensuring clinical excellence. In February 2022, Teena became the VP of Clinical and Quality Operations where she currently oversees 50 RNs and 10 RTs. Teena enjoys making crafts including candles, attending concerts and spending time with family.
Debbie joined LifeLine EMS in November 2020 during the peak of the COVID Pandemic. Her “Jack-of-all-trades” (eclectic knowledge and skill set) is massively valued by us here at LifeLine, as it is a positive attribute. Her emotional intellect as well as applied logistical mind is instrumental to our team. Debbie’s integrity highlights the strength of her character in her fearless aptitude and attitude to hold people accountable. She understands that details matter, and with 25+ years of various experiences in her roles of Executive, Government/Public Affairs, and Human Resources; including her numerous volunteer services to various charitable organizations from home, in South Florida. She is an advocate for communication that takes charge and speaks for those that are unable to speak for themselves.
Debbie was Invited to the White House, hosting numerous Presidential fundraiser events along with the Three Tenors, and the 1997 Florida Marlins World Series. She loves traveling to experience lovely cuisines, wines, historical sites, and enjoys visiting museums. She lives by the understanding that education never stops, only the willingness to learn does.
Nichole Sternquist began her career with LifeLine EMS in 2011. Nichole excelled in her initial role as a call taker in the Communication Center and quickly moved up the ranks. Her strong people skills, dedication and genuine care for her teammates allowed for her advancement into her role of Director of Communications and Director of People Operations. Nichole's value of consistency and structure along with her soft skills creates a culture of excellence both within her two departments and throughout LifeLine. Her amazing organizational skills help to keep the team on track and seize the day. Nichole loves being a mom and is teaching her daughter to be a Dodger's fan early on.
Dustin joined LifeLine EMS in 2016 with vast experience in private EMS operations, EMS communications and with a fire service background. Dustin's original role with LifeLine EMS within the communications department allowed him to demonstrate his ability for pre-planning and logistical excellence. In 2017, Dustin began his work with the fleet, ensuring appropriate care and prevention for all of the company's vehicles. As the Director of Fleet and Logistics, Dustin now leads a large team of Vehicle Service Technicians, fleet mechanics and logistical support personnel to ensure operational readiness and peak performance. As Director, Dustin oversees all aspects of Fleet Management for Lifeline Ambulance, which includes writing specifications, purchasing, preventative maintenance, repairs and operations for over twenty (20) satellite stations.
Dustin was a firefighter for the better part of his 20’s and is currently a Respiratory Care Practitioner with an RRT credential.
Katie joined LifeLine EMS in 2022. She began her EMS career in 2012 as a New Hampshire & Massachusetts EMT progressing to an AEMT in 2015. Shortly after she moved into a leadership role as a direct supervisor and then to a Field Manager. Katie expanded her leadership and administrative experience as a Project Manager. Katie recently joined the LifeLine EMS team as Manager of Process Improvement & Support. She has a passion for finding creative solutions that support the team, patients and communities. Outside of EMS, Katie has close to 20 years of management & customer service experience. Katie has visited over 13 different countries with an African Safari in Tanzania being her most favorite of adventures.
Aster joined the LifeLine EMS team in 2019 after a career change from the biosciences. She began as an EMT, served as an Operations Supervisor and Operations Manager, and currently holds the title of Special Programs and Projects Manager. In this role, Aster collaborates with various departments to enhance efficiency, effect change amongst EMS culture, and encourage healthcare personnel to become critical-thinking caregivers and leaders. Aster believes that every dedicated healthcare provider deserves the opportunity to reach their professional goals and that a career at LifeLine EMS can be the catalyst to success.
Aster is a lifelong learner and attempts to read an article per day on any subject that catches her fancy to stay current on a multitude of topics.
Damien, an experienced EMS professional with nearly a decade of service, finds deep fulfillment in his role, primarily driven by the opportunity to make a positive impact on people's lives during their moments of need and to give back to the community. His EMS journey has been multifaceted, with various roles held, including EMT, FTO, and many different roles in operations management. Beyond these titles, he has actively participated in diverse aspects of EMS, from dispatch and logistics to training, quality assurance, recruitment, and retention. In his downtime, Damien revels in the company of loved ones, globe-trotting, acquiring new knowledge, and honing his skills in car repair. As a leader in the field, his motivation stems from nurturing the growth of current and future healthcare providers, always remembering his roots, the support he received on his own journey, and the satisfaction of guiding others to achieve their EMS career goals.
Carissa, a long-served professional in the world of EMS with 22 years of experience, thrives on the dynamic nature of the field, relishing the constant change that keeps her engaged and excited every day. Throughout her extensive career, she has held a variety of positions, ranging from call-taker and dispatcher to EMT, Field Supervisor, Operations Manager, Director of Operations, and VP of Operations. When not on the job, Carissa indulges in her love for hockey and camping, finding solace in the great outdoors. As a leader in EMS, her motivation is fueled by the knowledge that her work is instrumental in the team's pursuit of its goals, and she thrives in a positive work environment where everyone plays a crucial role.
Gaspar, a compassionate EMS professional, derives immense satisfaction from his role in EMS, relishing the opportunity to assist people in their time of need and experiencing their genuine gratitude for his help. With 4 years of experience in the field, Gaspar has held positions as an EMT, FTO, and Operations Supervisor. Outside of work, he enjoys indulging in video games, maintaining his fitness, and playing soccer. As a leader in EMS, Gaspar's motivation lies in guiding newcomers through the intricate EMS landscape, enabling them to develop their skills and find their path in this vital field.
Louie, a compassionate and experienced professional with over 25 years of dedicated service, finds profound fulfillment in knowing that his assistance brings happiness to patients and customers. His extensive journey in healthcare began as a Medical Records Manager and Admitting Coordinator before discovering his passion for dispatching with an air ambulance company. From there, he transitioned to roles as a wheelchair transport coordinator and ultimately rose to the position of Communications Manager in the ground ambulance sector. Outside of work, Louie cherishes time spent with his family, enjoying dinners and movie nights, while also indulging his love for music by attending concerts. As a leader, his motivation lies in imparting his wealth of knowledge to others, witnessing their growth and success through his teaching, and fostering excellence in his team.
Zajia, a skilled professional in the EMS industry with an impressive 25 years of experience, finds the utmost fulfillment in the camaraderie of working alongside a dedicated team of professionals who share a common goal – providing the best patient care to their community. Over her extensive career, Zajia has held various positions, including Front Office Coordinator, Transport Billing, Executive Assistant, Payroll/Benefits Administration, and Office Management. When she's off duty, she indulges in her passions for baking and attending concerts and soccer games with her sons, cherishing quality moments with her family. As a leader in the field, Zajia's motivation revolves around building trust and nurturing friendships within her team, driving her dedication to excellence in EMS.
Louis, a seasoned EMS professional with 15 years of experience, derives immense fulfillment from education and training within the field. Over the course of his career, he has held various vital roles, including EMT, Paramedic, Field Training Officer (FTO), Field Supervisor, Training Coordinator, and Paramedic Coordinator. Beyond his professional commitments, Louis is a well-rounded individual with a passion for the outdoors. As a leader in EMS, his motivation stems from the desire to inform and inspire the next generation of providers, contributing to the growth and development of future healthcare professionals.
Carissa, a long-served professional in the world of EMS with 22 years of experience, thrives on the dynamic nature of the field, relishing the constant change that keeps her engaged and excited every day. Throughout her extensive career, she has held a variety of positions, ranging from call-taker and dispatcher to EMT, Field Supervisor, Operations Manager, Director of Operations, and VP of Operations. When not on the job, Carissa indulges in her love for hockey and camping, finding solace in the great outdoors. As a leader in EMS, her motivation is fueled by the knowledge that her work is instrumental in the team's pursuit of its goals, and she thrives in a positive work environment where everyone plays a crucial role.
Mike Ferniz, a dynamic professional with 4 years of experience in EMS, derives immense fulfillment from providing an essential piece in the intricate healthcare puzzle. His roles as a Critical Care Transport RN and Critical Care Transport Manager/Coordinator have allowed him to contribute significantly to the field. Outside of work, Mike treasures quality time with his wife and two children, engaging in a multitude of outdoor activities. As a leader in EMS, his motivation is rooted in the knowledge that he's making a tangible difference in the lives of those he serves.
Michelle Johnson, while new to the EMS industry, brings a wealth of experience from her corporate career in Accounting, Banking, and Finance. In her current role with LifeLine, she finds fulfillment in applying her expertise to ensure the smooth operation of behind-the-scenes tasks and processes, allowing the client-facing staff to excel. Her transition to EMS represents a significant shift, and she relishes the opportunity to contribute directly to the local community's well-being. When not working, Michelle enjoys the outdoors through activities like bicycling, hiking, and long walks. Her motivation as a leader in EMS stems from the desire to make a substantial impact after years of navigating large global corporations, relishing the chance to be part of a growing company with a direct connection to the local community.